Explore 118 of the Best AI Customer Support Tools

AI Customer Support Tools utilize artificial intelligence to assist customer support teams in managing and resolving customer queries and issues. These tools can automate tasks like answering frequently asked questions, providing real-time chat support, and analyzing customer sentiment.

Pain points in this industry that can be addressed by AI tools include the high volume of repetitive inquiries, the need for 24/7 support, and the challenge of analyzing large amounts of customer data to gain insights and improve service quality.

    HelpScout

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    • Paid

    AI tool generates automated draft replies for HelpScout support tickets, improving response time and agent efficiency.

    Paid plans from $29/mo

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    Chatling

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    • Freemium

    AI-powered chatbot delivering personalized responses, easy setup, 24/7 availability, conversational experience, monitoring insights, and cost-effective solution.

    Paid plans from $15/mo

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    Brainfish

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    • Paid

    AI-driven knowledgebase platform enhances customer support and improves customer experience with instant analysis, migration, and advanced features.

    Paid plans from $$99/mo

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    Automatic Chat

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    • Paid

    Instantly answer customer inquiries, track interactions, monitor performance, support multiple languages, and personalize branding.

    Paid plans from $10/mo

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    Chat Bling

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    • Free

    AI assistant for WhatsApp, enhancing the experience with image generation, speech-to-text, knowledge access, and interview practicing.

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    Chatmasters

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    • Free Trial

    Affordable AI assistant for businesses. Reduces costs, improves customer support, provides fast responses, and multilingual assistance.

    Paid plans from $25/mo

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    Wavechat

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    • Freemium

    Immediate, customizable AI chatbot providing 24/7 support and global accessibility with over 100 language compatibility.

    Paid plans from $19/mo

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    Wodka.ai

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    • Freemium

    AI-driven ChatGPT-4 bot for instant, accurate responses and personalized sales support, onboarding, and analytics.

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    Olvy Changelogs

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    • Freemium

    Olvy is an AI-powered changelog tool that creates customized, AI-generated content for sharing product updates.

    Paid plans from $24/mo

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    YOUS

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    • Freemium

    AI translator for audio/video meetings, calls, chats, and messages.

    Paid plans from $15/mo

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    Holler

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    • Free

    AI-powered survey tool for effortless collection and analysis of customer feedback to enhance customer satisfaction.

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    Hellocall

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    • Contact for Pricing

    HelloCall: AI callbots for 24/7 customer service, cost reduction, optimized operations, seamless experience, and scalability.

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    GetAnswer

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    • Freemium

    24/7 instant answers for customer queries, streamline customer service, reduce costs, and enhance customer experience.

    Paid plans from $59/mo

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    Wonderchat.io

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    • Free Trial

    Build custom chatbots in 5 minutes using Wonderchat.io’s AI-powered tool for self-serve customer support and engagement.

    Paid plans from $49/mo

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    Support Guy

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    • Freemium

    24/7 customer support platform powered by ChatGPT. Train chatbot, customize themes, multi-language support, powerful analytics, hybrid support.

    Paid plans from $15/mo

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    Knowbo

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    • Paid

    Generate a ChatGPT-like chatbot for your website in minutes that provides accurate answers to user inquiries.

    Paid plans from $29/mo

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    OpenChat

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    • Free

    AI chatbot creation tool for websites and integrations without coding, with open-source console for management and deployment.

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    Forethought

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    • Paid

    Automate and enhance customer support processes with Forethought’s SupportGPT™ generative AI platform.

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    Freeday.ai

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    • Contact for Pricing

    AI-powered digital employees automate repetitive tasks, freeing up time and enhancing productivity for various operational areas.

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    Crisp MagicReply

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    • Free Trial

    AI tool enhances customer service with personalized responses, multilingual support, and comprehensive features.

    Paid plans from $14/mo

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    Delve

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    • Paid

    AI-powered tool for quick and easy creation of data-driven buyer personas trusted by thousands.

    Paid plans from $89/mo

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    Poly ai

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    • Paid

    24/7 call answering without agents, personalized content, analytics, targeted marketing using AI-powered customer service tool.

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    CodeBaby

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    • Free Trial

    AI tool with emotionally intelligent avatars for improved customer service, engagement, and personalized interactions.

    Paid plans from $30/month

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    Collab.com

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    • Contact for Pricing

    An AI-powered cloud contact center that offers omnichannel management, self-service options, and advanced reporting.

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