Explore 118 of the Best AI Customer Support Tools

AI Customer Support Tools utilize artificial intelligence to assist customer support teams in managing and resolving customer queries and issues. These tools can automate tasks like answering frequently asked questions, providing real-time chat support, and analyzing customer sentiment.

Pain points in this industry that can be addressed by AI tools include the high volume of repetitive inquiries, the need for 24/7 support, and the challenge of analyzing large amounts of customer data to gain insights and improve service quality.

    HelpHub

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    • Freemium

    AI-powered tool enhances user experience by making help content searchable within applications, saving time and improving support.

    Paid plans from $50/mo

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    Ebi.Ai

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    • Paid

    AI assistant platform for businesses: efficient setup, advanced features, managed service, and secure data storage.

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    Whelp

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    • Freemium

    24/7 AI-powered omnichannel customer service automation tool with integrated ChatGPT, Google AI, and Amazon Lex.

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    Tars Prime

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    • Contact for Pricing

    Tars Prime: Powerful AI tool for building customizable chatbots that automate customer service and improve engagement.

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    Supportal

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    • Freemium

    AI-powered customer support tool with chatbot support, no training required, customizable, and enterprise solution.

    Paid plans from $19/mo

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    SupportBuddy

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    • Paid

    AI-powered chatbot tool for websites, delivering personalized responses, learning content, easy integration, and flexible pricing.

    Paid plans from $9/mo

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    ReplyAce

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    • Freemium

    Streamline email communication with AI-powered automation, personalized responses, customizable workflows, and exceptional customer support.

    Paid plans from $9.99

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    Social Intents

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    • Paid

    Real-time customer support and chat integration with existing messaging tools for increased revenue and customer engagement.

    Paid plans from $$39/month

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    Seashore.AI

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    • Free Trial

    AI chatbot platform that streamlines sales and customer service with intuitive analytics and quick setup.

    Paid plans from $22/mo

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    Answera

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    • Free Trial

    Revolutionize customer service with personalized AI-powered email responses, improving response times by up to 8x.

    Paid plans from $39/mo

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    Second Nature AI

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    • Free Trial

    AI tool provides AI-driven role play for sales professionals to practice and improve performance and confidence.

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    Relevance AI

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    • Free Trial

    AI-powered platform for analyzing and visualizing unstructured data, without coding skills. Integrates with databases, versatile use cases.

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    Viff.ai

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    • Free Trial

    Viff.ai generates personalized, contextual, and courteous responses to hotel guest reviews, increasing bookings and reputation.

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    RealFeedback

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    • Freemium

    AI-powered chatbot for conversational feedback collection, providing valuable insights for data-driven decision-making.

    Paid plans from $9/mo

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    Playbooks

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    • Free

    AI resource hub specifically designed for customer support leaders and contributors with white papers, vendor evaluations, and community engagement.

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    Persana.ai

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    • Free Trial

    AI-powered platform for personalized outbound email campaigns, CRM integration, data-driven insights. Ideal for sales, marketing, recruiters.

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    PageLines

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    • Freemium

    AI-powered smart chat that enhances customer support, satisfaction, and provides real-time assistance.

    Paid plans from $49/mo

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    Parabolic

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    • Free

    AI-powered customer support assistant that expedites ticket resolution, integrates with existing ticketing software, and provides efficient support.

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    Olvy

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    • Freemium

    Powerful AI tool for Product Managers to efficiently manage, analyze, and gain actionable insights from customer feedback.

    Paid plans from $60/mo

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    MagicChat AI

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    • Freemium

    AI chatbot builder for websites that provides personalized answers to customer queries in seconds.

    Paid plans from $19.99

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    Kodif

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    • Contact for Pricing

    AI-powered low-code CX platform for non-technical teams to build customer experience flows and automate support.

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    Anybot

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    • Free Trial

    Customizable AI bots for customer support, sales and marketing, and internal communication. Privacy and security included.

    Paid plans from $9/mo

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    Bothatch

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    • Freemium

    AI-powered chatbot creation tool that builds custom chatbots without coding, allowing tailored interactions and easy integration.

    Paid plans from $50/mo

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    Reviews.io

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    • Free Trial

    An AI-powered tool for managing customer reviews, featuring automated responses, Google Seller Ratings, and reputation management.

    Paid plans from $89.95

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